Reviews
“Chuck was very courteous and knowledgeable. We called because our unit would not come on. He checked the thermostat, the AC came on, he checked the outside unit and it was working. He said (very nicely) that it might have been us messing with it too much. He could have done repairs that were not needed but instead was very honest and just charged the service call fee. We will definitely call them again if we need service!”
“Really appreciate Jim’s thoroughness, professionalism and patient explanation of his findings. We will use Efficient Comfort for all of our furnace needs.”
“We had a great experience working with Efficient Comfort in July 2022. Paul did a great job explaining the different heating/cooling system options that would best fit our needs. He is truly a technical expert when it comes to choosing the right system. Matt and Jake completed the system installation for us in a very efficient/effective manner. They, too, are very good at their craft. Upon completing the installation, they walked us through what work they did, how to operate the new system, and what to expect with performance. I highly recommend Efficient Comfort and their services!”
“Jim was the best! Very patient and great at explaining what was going on. Had 2 other companies come out that was not helpful. He even helped get me the most affordable price. HIGHLY recommend :)”
“At the height of the heat wave in June, my AC stopped working. I called a few repair places, one of whom wouldn't come to my 8th floor condo at all. Efficient Comfort got back to me quickly and scheduled me a couple of days out (not surprising though given the heat that week). Luckily the 100 degree weather didn't persist over the two-day wait period. Dan Hogan, the service technician, arrived on time as scheduled. He went to work and found I had a couple of blown fuses. I was very grateful he didn't try to upsell me a $400+ repair, which has happened to me previously, and only replaced the fuses for a very reasonable price (I think!) because I fully expected another high priced repair. I was thrilled about that.
As for Dan, he was very courteous and friendly, worked quickly and found my problem quickly. He was also a really nice guy. I wholeheartedly recommend this company and Dan Hogan, service technician. I will definitely be calling Efficient Comfort in the future for any repairs/upgrades to my current AC.
Thank you for your great service!”
“Matt was professional, diligent, and kind. I am enjoying my new A/C system. Thank you!”
“6/29/2022 I noticed that our AC had been running for hours so I checked a vent and found the air coming out was not cold. I went outside and found that the fan was not running. My wife checked reviews for companies in our area and called Efficient Comfort. It was after hours so she left a message. We spent a long hot night that night. We were wondering if this was repairable or if replacement was required, and how long will it take to resolve. Before 9:00 the next morning we got a call from a very pleasant person who said someone could look into our problem between 12:00 and 4:00 that day. By 11:15 I received at text saying that Chuck was on the way, picture included. A few minutes before 12:00 Chuck arrived and introduced himself. I told him that the AC air was not cold and the fan outside was not running. He said “Let’s take a look”. He removed the fuses next to the AC unit and then removed a side cover on the AC unit. He said “Your run capacitor is bad, I don’t even need to test it.” I asked why and he explained that the top and bottom of the capacitor were originally flat not domed. He went to his truck and returned with a replacement. He told me what the cost of replacement would be and I said “Great, do it”. The night before I had researched possible causes of my problem and potential costs. The cost was right on expected average cost. He installed the capacitor and put the AC unit back together while we talked about the condition of my 17 year old system and what I could expect in the future. I asked him about what I should expect cost wise when system replacement was required. He gave me ball park cost on a couple of different scenarios and suggested their semi-annual maintenance program, but didn’t pressure. After a total of about 7 minutes since he arrived the AC was working again. He tested the temp of the air coming out, it was slightly better than expected. We handled the payment exercise, then he wanted to look at the furnace room. He inspected the air filter, said it was the recommended type and that we should replace it a little more often. He noticed that there was paper towel wrapped around the humidifier drain pipe. I told him that was left over from a couple years ago when it got clogged and backed up. I cut and replaced a portion of the PVC drain pipe I wrapped the paper towel around the pipe so I ‘d know if the fix worked. He said that he would have put a “T” in the drain pipe and used compressed air to blow out the clog. I ended up getting my AC fixed in less than 24 hours for a reasonable price, got good advice about what to expect concerning future repairs, and eventual replacement. Chuck was professional, honest, and didn’t try to up sell me. Thanks Chuck. I will work with Efficient Comfort again in the future.”
“Matt and Jake did a fantastic job installing our new air conditioning unit today! They were very polite and took good care of the interior of the house by wearing shoe coverings and putting down mats. After they were done they explained how everything worked and were on their way. The new unit is so quiet, we love it! We will call Efficient Comfort if we ever need anything else done in the house!”
“Very satisfied with my service today. My AC wouldn't turn on this year and Efficient comfort was able to get a technician out to my house the very next day. The technician, Dan was wonderful! He was quick to find the problem and made sure to double and triple check there were no other issues that could give me problems later on. Will definitely be using their services for all my future needs!”